Privacy Policy

1. Introduction

444dd is Bangladesh's trusted online casino and sports betting destination. We provide a wide range of services including cricket betting, live casino games, slots, crash games, and fish table games. To deliver these services effectively and securely, we collect certain information from our users. This Privacy Policy explains in clear, formal terms exactly what data we gather, the purposes for which it is used, and the safeguards we maintain to keep it protected.

By accessing or using the 444dd platform — whether via desktop browser, mobile browser, or any other interface — you consent to the collection and processing of your personal information as described herein. If you do not agree with any part of this Privacy Policy, please discontinue use of our services immediately. Continued access to 444dd constitutes ongoing acceptance of this Policy in full.

This document is part of a broader set of legal agreements governing your use of 444dd, alongside our Terms and Conditions and Responsible Gaming Policy. We encourage you to read all three documents carefully before using our services.

2. Information We Collect

444dd collects information in three primary ways: information you voluntarily provide during registration and account use, information generated automatically through your interaction with our platform, and information obtained from trusted third-party service providers when necessary for account verification and payment processing.

Information You Provide Directly

• Full name, date of birth, and gender (for account registration and age verification)
• Valid email address and mobile phone number for account communication and two-factor authentication
• Residential address and district (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) for KYC compliance
• National ID, passport, or other government-issued identity documents as required during verification
• Payment account details for bKash, Nagad, Rocket, Upay, and card information for Visa and Mastercard transactions

Automatically Collected Information

• IP address, device type, operating system, and browser version
• Pages visited, games played, betting patterns, session duration, and click paths within the platform
• Deposit and withdrawal transaction histories, including amounts, methods, and timestamps
• Cookies, pixel tags, and similar tracking technologies (see Section 5)

Information from Third Parties

• Identity verification data from KYC providers used to confirm your legal eligibility to use our platform
• Payment status confirmations from bKash, Nagad, Rocket, Upay, and other payment gateways
• Fraud and risk signals from anti-fraud technology partners

3. How We Use Your Information

444dd uses the information we collect for specific, legitimate purposes directly related to providing, operating, securing, and improving our platform. We do not use your data for purposes beyond those listed below without your explicit consent:

• Account registration, identity verification (KYC), and age verification to confirm eligibility (21+ only)
• Processing deposits via bKash, Nagad, Rocket, and Upay, and handling withdrawal requests securely
• Delivering customer support, responding to account queries, disputes, and technical issues
• Personalizing your gaming experience, including recommending relevant games and sports markets such as BPL cricket, IPL, or T20 World Cup events
• Detecting and preventing fraudulent activity, money laundering, unauthorized access, and responsible gaming violations
• Sending service-related communications including account alerts, deposit confirmations, and mandatory policy updates
• Complying with applicable legal obligations, including anti-money laundering (AML) requirements and regulatory requests

Where we rely on your consent for any specific use of your data — such as sending promotional emails or SMS offers — you have the right to withdraw that consent at any time by contacting our support team or adjusting your account notification settings.

4. Disclosure of Your Information

444dd does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and always with appropriate contractual safeguards in place:

Service Providers and Technology Partners

We engage trusted third-party companies to perform functions on our behalf, including payment processing (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification, fraud prevention, customer support software, and analytics. These service providers have access to your personal data only as necessary to perform their specific contracted function, and they are bound by strict data confidentiality agreements.

Game and Content Providers

Our platform integrates games and live casino content from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Limited anonymized usage data may be shared with these providers to ensure game integrity, fairness certification (RNG compliance), and technical support for their products.

Legal and Regulatory Obligations

444dd may disclose personal data to governmental authorities, law enforcement agencies, or regulatory bodies when required to do so by applicable law, court order, or valid legal process. We will, where legally permissible, notify affected users of such disclosure requests prior to complying with them.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 444dd's business assets, user data may be transferred to the acquiring entity as part of that transaction. In such cases, we will notify you via email or a prominent notice on our platform before your data becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

444dd uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file stored on your device by your browser when you visit our site. Cookies do not contain viruses or malicious code and cannot access other files on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being set. However, please note that some parts of our platform may not function correctly if cookies are disabled, particularly features related to session management, account security, and personalized game recommendations.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as maintaining your login session and enabling secure payment flows
• Functional Cookies: Remember your language preferences, last viewed games, and regional settings such as Bangladesh Standard Time (BST, UTC+6)
• Analytics Cookies: Help us understand aggregate usage metrics — e.g., which cricket markets or slot games attract the most engagement — so we can improve the platform
• Security Cookies: Support our fraud detection and anti-bot systems to maintain a safe betting environment for all users

We do not use cookies to track your activity on websites outside of 444dd, and we do not sell cookie data to advertising networks or data brokers.

6. Data Security

444dd implements robust technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes industry-standard SSL/TLS encryption for all data in transit, encrypted storage for sensitive account and payment data at rest, role-based access controls limiting staff exposure to personal data, and regular security audits conducted by qualified internal and external reviewers.

All payment transactions processed through bKash, Nagad, Rocket, Upay, Visa, and Mastercard are handled through PCI-DSS compliant payment processors. 444dd does not store full card numbers or mobile banking PINs on its own servers — these are tokenized and handled exclusively by the respective payment gateway.

Despite our best efforts, no method of electronic transmission or storage is completely secure. While we strive to protect your personal data using commercially accepted means, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay in accordance with applicable data protection obligations.

7. Data Retention

444dd retains your personal data for as long as your account remains active or as needed to provide you with our services. We will also retain and use your data as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Specifically, financial transaction records (deposits, withdrawals, betting histories) are retained for a minimum of five years to comply with anti-money laundering (AML) regulations applicable to online gaming operators.

When you close your account, we will delete or anonymize your personal data within a reasonable period, subject to any legal retention requirements. Where we are legally obliged to retain data following account closure, that data will be held in a secure, restricted environment and will not be used for any active processing or marketing activities.

8. Your Rights

As a user of 444dd, you have the following rights regarding your personal data. To exercise any of these rights, please contact our privacy team at [email protected]. We will respond to all valid requests within a reasonable timeframe, typically within 30 days:

• Right of Access: Request a copy of the personal data 444dd holds about you, including what categories of data are stored and how they are being used
• Right of Rectification: Request correction of inaccurate or incomplete personal data held about you without undue delay
• Right of Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances, such as while a dispute about its accuracy is being resolved
• Right to Data Portability: Request a structured, machine-readable copy of your personal data that you provided to us, where technically feasible
• Right to Object: Object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests

Please note that certain rights may be limited where we have overriding legitimate grounds to continue processing your data, such as compliance with AML laws or resolving an active dispute related to your account. We will always explain our reasons clearly if we are unable to fulfill a request in full.

9. Third-Party Services

Our platform may contain links to third-party services, game providers, and payment partners. Once you leave the 444dd platform and access a third-party site or service, this Privacy Policy no longer applies. We strongly encourage you to review the privacy policies of any third-party services you access through or alongside our platform.

444dd is not responsible for the privacy practices, content, or security standards of any third-party websites or services, including game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi) and payment processors (bKash, Nagad, Rocket, Upay). Your interactions with those services are governed by their own respective privacy policies.

10. Payments and Financial Data

444dd supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you initiate a financial transaction, you may be redirected to the relevant payment gateway's own secure interface. The payment gateway processes and stores your financial credentials; 444dd only receives a transaction confirmation reference and the associated amount. We do not store your bKash PIN, Nagad PIN, card CVV, or full card number on our servers at any time.

All financial transaction data is treated with the highest level of sensitivity. Access to transaction histories is restricted to authorized compliance and support personnel, and such access is logged and audited. Users may view their own full transaction history at any time from within their 444dd account dashboard.

11. Age Restriction and Child Safety

444dd strictly enforces a minimum age requirement of 21 years for all users. Our platform is intended solely for adults aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. During registration, all users are required to confirm their date of birth and submit government-issued identification as part of our KYC verification process. If we discover that personal data has been collected from a user under 21, we will take immediate steps to delete that data and close the associated account.

Parents and guardians who believe their child may have registered on 444dd without authorization are encouraged to contact us immediately at [email protected]. We take child safety and underage gambling prevention seriously and will act swiftly upon any verified report of a minor account.

12. Changes to This Privacy Policy

444dd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this Policy, we will notify you by posting a prominent notice on our platform and, where feasible, sending a notification to the email address or phone number associated with your account. The date at the top of this document indicates when it was last updated.

Your continued use of the 444dd platform after any changes to this Privacy Policy constitutes your acceptance of the revised document. If you do not agree with the updated Policy, you must discontinue use of our services and may request account closure by contacting our support team.